Terms of service

Terms of Service

Welcome to Cuddle & Co. By visiting our website or purchasing from us, you agree to the following Terms of Service. Please read these terms before using our website or placing an order.

1. Online Store Terms

By using our website, you confirm that you are legally able to make purchases and agree not to use our products or website for any unlawful or unauthorized purpose.

2. Products

We make every effort to display our products, colors, designs, and details as accurately as possible. However, colors and appearance may vary slightly depending on your device, screen settings, photography, or manufacturing variations.

Product availability, pricing, and descriptions may change at any time without notice.

3. Orders

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases of suspected fraud, incorrect pricing, product availability issues, or inaccurate customer information.

If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.

Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.

4. Pricing & Payment

All prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes, shipping charges, or other fees will be shown during checkout before your purchase is completed.

Payment must be successfully processed before an order can be fulfilled.

5. Shipping

Shipping times are estimates and are not guaranteed. Delays may occasionally occur due to shipping carriers, weather, holidays, or circumstances outside of our reasonable control.

Please review our Shipping Policy for additional information regarding shipping rates and delivery.

6. Returns & Refunds

Returns and refunds are subject to our Return Policy. Items must meet the eligibility requirements stated in that policy to qualify for a return or refund.

Please review our Return Policy before making a purchase.

7. Baby & Child Products

Customers are responsible for selecting the appropriate product and size for their child and for following any care, washing, and safety instructions provided with the product.

Children should be appropriately supervised while using or wearing our products.

8. Website Content & Intellectual Property

All content on the Cuddle & Co. website, including our business name, branding, logos, product photographs, graphics, designs, text, and other original content, belongs to Cuddle & Co. or is used with appropriate permission.

Our content may not be copied, reproduced, distributed, sold, or used for commercial purposes without permission.

9. Third-Party Services

Our website may use third-party providers to process payments, provide shipping services, operate website features, or provide other services.

Those third parties may have their own terms and privacy practices. Cuddle & Co. is not responsible for third-party services outside of our reasonable control.

10. Prohibited Use

You may not use our website to engage in fraudulent or unlawful activity, interfere with the operation or security of the website, attempt to gain unauthorized access to our systems, or violate the intellectual property rights of Cuddle & Co. or others.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Cuddle & Co. will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit rights or liabilities that cannot legally be excluded or limited.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected, used, and handled.

13. Changes to These Terms

We may update these Terms of Service from time to time. Any updated version will be posted on this page with a revised “Last Updated” date.

Continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

14. Governing Law

These Terms of Service will be governed by the laws applicable to Cuddle & Co.'s principal place of business, without limiting any consumer rights that apply under applicable law.